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iDotMatrix Privacy Policy

Shenzhen Heaton Technology Co., Ltd. User Agreement and Privacy Policy

2025/03/10

Introduction

Heaton Technology takes user privacy seriously. When you use our services, we may collect and use information related to you. Through this User Agreement and Privacy Policy, we want to explain how we collect, use, store, and share this information when you use our services, as well as the ways we provide for you to access, update, control, and protect this information. This User Agreement and Privacy Policy is closely related to the Heaton Technology services you use. We hope you read it carefully and, when needed, follow the guidance in this User Agreement and Privacy Policy to make the choices you consider appropriate. For technical terms involved in this User Agreement and Privacy Policy, we try to express them concisely and provide links for further explanation to help your understanding.

By using or continuing to use our services, you agree that we may collect, use, store, and share your relevant information in accordance with this User Agreement and Privacy Policy.

If you have any questions about this User Agreement and Privacy Policy or related matters, please contact us at [email protected].

Information We May Collect

When providing services, we may collect, store, and use the following information related to you. If you do not provide the relevant information, you may not be able to register as our user, may not be able to enjoy certain services we provide, or may not achieve the intended results of related services.

Information You Provide

  • Relevant personal information you provide to us when registering an account or using our services, such as phone number, email, or bank card number;
  • Shared information you provide to other parties through our services, and information you store when using our services.

Information About You Shared by Other Parties

  • Shared information about you provided by other parties when using our services.

Information We Obtain About You

When you use our services, we may collect the following information:

  • Log Information refers to technical information that the system may automatically collect through cookies, web beacons, or other methods when you use our services, including:
    • Device or software information, such as configuration information provided by your mobile device, web browser, or other programs used to access our services, your IP address, the version and device identifiers used by your mobile device, Android ID, etc.;
    • Information you search for or browse when using our services, such as web search terms you use, URLs of social media pages you visit, and other information and content details you browse or request when using our services;
    • Information about mobile applications (APPs) and other software you have used, as well as information about your previous use of such mobile applications and software;
    • Information about your communications through our services, such as accounts you have communicated with, and communication times, data, and durations;
    • Information (metadata) contained in content you share through our services, such as the date, time, or location of shared photos or videos taken or uploaded.
  • Location Information refers to information about your location collected when you enable your device's location feature and use our location-based services, including:
    • Your geographic location information collected via GPS, WiFi, or other means when you use our services through a location-enabled mobile device;
    • Real-time information containing your geographic location provided by you or other users, such as regional information included in account information you provide, shared information uploaded by you or others showing your current or past geographic location, and geotagging information contained in photos shared by you or others;
    • You can stop the collection of your geographic location information by turning off the location feature.

How We May Use Information

We may use the information collected during the process of providing services to you for the following purposes:

  • To provide services to you;
  • For identity verification, customer service, security prevention, fraud monitoring, archiving, and backup purposes when we provide services, to ensure the security of the products and services we provide to you;
  • To help us design new services and improve our existing services;
  • To better understand how you access and use our services, so as to respond to your personalized needs in a targeted manner, such as language settings, location settings, personalized help services and instructions, or other responses to you and other users;
  • To provide you with more relevant advertisements instead of generally placed advertisements;
  • To evaluate the effectiveness of advertisements and other promotional and promotional activities in our services and improve them;
  • For software authentication or managing software upgrades;
  • To invite you to participate in surveys about our products and services.

In order to give you a better experience, improve our services, or for other purposes you agree to, and on the premise of complying with relevant laws and regulations, we may use the information collected through one service in our other services in an aggregated or personalized manner. For example, information collected when you use one of our services may be used in another service to provide you with specific content or to display information that is relevant to you and not generally pushed. If we provide corresponding options in the relevant services, you may also authorize us to use the information provided and stored by that service for our other services.

How You Access and Control Your Personal Information

We will do everything possible to adopt appropriate technical means to ensure that you can access, update, and correct your registration information or other personal information provided when using our services. When accessing, updating, correcting, and deleting the aforementioned information, we may ask you to verify your identity to safeguard account security.

Information We May Share

Except in the following circumstances, we and our affiliates will not share your personal information with any third party without your consent: When you use our services, we may use your information to send you emails, news, or push notifications to your device. If you do not wish to receive this information, you may choose to unsubscribe on your device according to our relevant prompts.

  • We and our affiliates may share your personal information with our affiliates, partners, and third-party service providers, contractors, and agents (such as communication service providers that send emails or push notifications on our behalf, and map service providers that provide us with location data) (who may not be located in your jurisdiction) for the following purposes:
    • To provide our services to you;
    • To achieve the purposes described in the "How We May Use Information" section;
    • To fulfill our obligations and exercise our rights under this User Agreement and Privacy Policy;
    • To understand, maintain, and improve our services.

If we or our affiliates share your personal information with any of the above third parties, we will strive to ensure that such third parties comply with this User Agreement and Privacy Policy and other appropriate confidentiality and security measures we require them to follow when using your personal information.

  • As our business continues to develop, we and our affiliates may engage in mergers, acquisitions, asset transfers, or similar transactions, and your personal information may be transferred as part of such transactions. We will notify you before such transfer.

We or our affiliates may also retain, preserve, or disclose your personal information for the following needs:

  • To comply with applicable laws and regulations;
  • To comply with court orders or other legal procedures;
  • To comply with requirements of relevant government agencies;
  • For purposes reasonably necessary to comply with applicable laws and regulations, safeguard public interests, or protect the personal and property safety or legitimate rights and interests of our customers, us or our group companies, other users, or employees.

Information Security

We retain your personal information only for the period necessary for the purposes described in this User Agreement and Privacy Policy and within the time limits required by laws and regulations.

We use various security technologies and procedures to prevent the loss, improper use, unauthorized access, or disclosure of information. For example, in some services, we use encryption technologies (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even with the best efforts to strengthen security measures, it is impossible to always guarantee 100% information security. You need to understand that the systems and communication networks used to access our services may have problems due to factors beyond our control.

Information You Share

Many of our services allow you to publicly share your related information not only with your social network but also with all users of that service. For example, information you upload or post in our services (including personal information you make public and lists you create), your responses to information uploaded or posted by others, and location data and log information related to such information. Other users using our services may also share information related to you (including location data and log information). In particular, our social media services are specially designed to enable you to share information with users around the world, allowing you to make shared information real-time and widespread. As long as you do not delete the shared information, the relevant information will remain in the public domain; even if you delete the shared information, it may still be independently cached, copied, or stored by other users or unaffiliated third parties not under our control, or preserved in the public domain by other users or such third parties.

Therefore, please carefully consider the content of information you upload, publish, and exchange through our services. In some cases, you can control the scope of users who have the right to view your shared information through the privacy settings of some of our services. To request the removal of your relevant information from our services, please follow the methods provided in such special service terms.

Certain personal information may be considered sensitive personal information due to its special nature, such as your race, religion, personal health and medical information, etc. Compared with other personal information, sensitive personal information is subject to stricter protection.

Please note that the content and information you provide, upload, or publish when using our services (such as photos about your social activities) may reveal your sensitive personal information. You need to carefully consider whether to disclose relevant sensitive personal information when using our services.

You agree to process your sensitive personal information for the purposes and in the manner described in this User Agreement and Privacy Policy.

How We May Collect Information

We or our third-party partners may collect and use your information through cookies and web beacons, and store such information as log information.

We use our own cookies and web beacons to provide you with a more personalized user experience and services for the following purposes:

  • Remembering your identity. For example: cookies and web beacons help us recognize you as our registered user, or save your preferences or other information you have provided to us;
  • Analyzing your use of our services. For example, we can use cookies and web beacons to understand what activities you are engaged in when using our services, or which web pages or services are most popular with you;
  • Advertising optimization. Cookies and web beacons help us provide you with advertisements relevant to you based on your information rather than placing general advertisements.

While we use cookies and web beacons for the above purposes, we may also provide non-personally identifiable information collected through cookies and web beacons to advertisers or other partners after statistical processing for analyzing how users use our services and for advertising services.

Our products and services may have cookies and web beacons placed by advertisers or other partners. These cookies and web beacons may collect non-personally identifiable information related to you for analyzing how users use such services, sending you advertisements that may interest you, or evaluating the effectiveness of advertising services. The collection and use of such information by these third-party cookies and web beacons are not subject to this User Agreement and Privacy Policy but are subject to the user agreements and privacy policies of the relevant users. We are not responsible for third-party cookies or web beacons.

You can refuse or manage cookies or web beacons through your browser settings. However, please note that if you disable cookies or web beacons, you may not enjoy the best service experience, and some services may not function properly. At the same time, you will still receive the same number of advertisements, but these advertisements will be less relevant to you.

Advertising Services

We may use your relevant information to provide you with more relevant advertisements.

We may also use your information to send marketing messages to you through our services, email, or other methods, providing or promoting the following goods and services of ours or third parties:

  • Our goods or services, the goods or services of our affiliates and partners, including instant messaging services, online media services, interactive entertainment services, social networking services, payment services, internet search services, location and map services, application software and services, data management software and services, online advertising services, internet finance, and other social media, entertainment, e-commerce, information, and communication software or services (collectively, "Internet Services");
  • Third-party internet service providers, and third-party goods or services related to the following: food and dining, sports, music, movies, television, live performances and other arts and entertainment, books, magazines and other publications, clothing and accessories, jewelry, cosmetics, personal health and hygiene, electronics, collectibles, household appliances, appliances, home decoration and furnishings, pets, automobiles, hotels, transportation and travel, banking, insurance and other financial services, membership points and reward programs, and other goods or services we believe may be relevant to you.

If you do not wish for us to use your personal information for the aforementioned advertising purposes, you may request us to stop using your personal information for the above purposes through the relevant prompts we provide in advertisements or the instructions provided in specific services.

Emails and Information We May Send to You

Email and Information Push

When you use our services, we may use your information to send you emails, news, or push notifications to your device. If you do not wish to receive this information, you may choose to unsubscribe on your device according to our relevant prompts.

Service-Related Announcements

We may, when necessary (such as when suspending a service due to system maintenance), send you service-related announcements. You may not be able to unsubscribe from these service-related, non-promotional announcements.

Exceptions to the Application of the User Agreement and Privacy Policy

Our services may include or link to social media or other services (including websites) provided by third parties. For example:

  • You use the "Share" button to share certain content to our services, or you use a third-party connection service to log in to our services. These features may collect your relevant information (including your log information) and may install cookies on your computer to function properly;
  • We provide you with links through advertisements or other means of our services so that you can access third-party services or websites.

Such third-party social media or other services may be operated by relevant third parties or us. Your use of such third-party social media services or other services (including any personal information you provide to such third parties) is subject to the terms of service and user agreement and privacy policy of such third party (rather than the General Terms of Service or this User Agreement and Privacy Policy). You need to carefully read its terms. This User Agreement and Privacy Policy only applies to the information we collect and does not apply to any services provided by third parties or third-party information use rules. We are not responsible for any third party's use of information provided by you.

Minors' Use of Our Services

We encourage parents or guardians to guide minors under the age of eighteen in using our services. We recommend that minors encourage their parents or guardians to read this User Agreement and Privacy Policy, and we recommend that minors seek the consent and guidance of their parents or guardians before submitting personal information.

Scope of Application of the User Agreement and Privacy Policy

Except for certain specific services, all our services, including the applications iPixel Color, iDotMatrix, iDeal Led, and other applications listed under our company's app store accounts, are subject to this User Agreement and Privacy Policy. These specific services will be subject to specific user agreements and privacy policies. The specific user agreement and privacy policy for certain specific services will more specifically describe how we use your information in such services. The user agreement and privacy policy of that specific service constitutes part of this User Agreement and Privacy Policy. If the user agreement and privacy policy of the relevant specific service is inconsistent with this User Agreement and Privacy Policy, the user agreement and privacy policy of that specific service shall apply.

Please note that this User Agreement and Privacy Policy does not apply to the following situations:

  • Information collected by third-party services (including any third-party websites) accessed through our services;
  • Information collected by other companies or institutions providing advertising services in our services.

Changes

We may revise the terms of this User Agreement and Privacy Policy from time to time, and such revisions constitute part of this User Agreement and Privacy Policy. If such revisions cause a substantial reduction in your rights under this User Agreement and Privacy Policy, we will notify you by prominently posting on the homepage or sending you an email or other means before the revisions take effect. In such a case, if you continue to use our services, you agree to be bound by this revised User Agreement and Privacy Policy.

Contact Us

If you have any questions about this User Agreement and Privacy Policy or related matters, please contact us at [email protected].